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FAQs
Frequently Asked Questions (FAQs)
What types of tours do you offer?
We offer a wide range of tours including MICE, Destination Weddings, Packaged Tours, Customized Tours, and assist with Travel Visa requirements.
How can I book a tour with you?
Simply head to our "Book Now" section on the website, select your desired tour, fill out the necessary details, and our team will get in touch with you promptly.
What is the cancellation policy?
Our cancellation policy varies depending on the tour and package you choose. Detailed information can be found in the terms and conditions section of each tour package.
Do you offer group discounts?
Yes, we offer discounts for groups on select packages. Contact our customer support for specific details.
Can I customize my tour itinerary?
Absolutely! We pride ourselves on offering tailor-made experiences. Reach out to our team, and we'll craft an itinerary that suits your needs.
How do you handle visa assistance?
We provide end-to-end visa assistance, including form-filling, appointment booking, and guidance on documentation. Please refer to our "Travel Visa Assistance" section for more details.
Is travel insurance included in the package?
Travel insurance is not included by default but can be added upon request. We highly recommend purchasing travel insurance for all international trips.
What safety measures do you have in place due to COVID-19?
We prioritize the safety of our travellers. We've implemented a set of safety guidelines in accordance with health authorities, which includes mandatory masks, sanitization, social distancing, and more in line with the local laws.
Do I need vaccinations before traveling to certain countries?
Vaccination requirements vary depending on the destination. We recommend checking with health advisories or contacting our team for guidance on specific trips.
Are meals included in the tour packages?
Inclusions differ from one tour package to another. Specific details about meals and other inclusions can be found in the description of each package.
Who can I contact if I face any issues during my trip?
Our dedicated support team is available 24/7. Details, including emergency contact numbers, will be provided in your travel documents.
What payment methods do you accept?
We accept all major credit cards, bank transfers, and selected digital payment method.